MassHealth Business Support Services (BSS) | MassHealth LTSS Provider/Plan Outreach, Support, and Training (POST) - NEW

 

 

 

 

      MassHealth Business Support Services (BSS)

 

MassHealth Business Support Services (BSS) provides several critical back-office supports for MassHealth such as:

  • Provider enrollment and credentialing (excluding dental and OLTSS) 

     

  • Electronic claims submission
     
  • Provider outreach and education  


 

  Office Hours for Billing and Claims

Join this webinar to get answers to your billing and claims questions and learn about any upcoming updates. Note: These ongoing sessions are scheduled every quarter, so continue to check back for new dates and times.

Click here to register



  Edit Code Summary of Corrections

Contains common EOB codes that may appear on your MassHealth Remittance Advice.

Review Edit Codes Summary



 POSC Job Aids

Job aids available on Mass.gov to guide you through the functions on the Provider Online Service Center (POSC).

Explore POSC Job Aids


 

 

 

 

MassHealth LTSS Provider/Plan Outreach, Support, and Training (POST)

 

MassHealth LTSS Provider/Plan Outreach, Support, and Training (POST) is a resource that supports LTSS providers and plans across the Commonwealth with online learning opportunities on a variety of different processes, tools, and systems,such as the EHS-Comprehensive Assessment System (eCAS). Training will also be avilable for the Uniform Core Assessment (UCA) and Time for Task Tools. 


 Contact the Help Desk

Have questions about the EHS-Comprehensive Assessment System (e-CAS) or using the Inquisiq learning management system (LMS)? The LTSS POST Help Desk is available 8 a.m. - 5 p.m. EST Monday - Friday: 


 

 Frequently Asked Questions (FAQs)

Find answers to commonly asked questions about using the Inquisiq LMS and some basics about e-CAS.

Explore the FAQ



 LTSS POST Accessibility Notice

Learn how we support inclusive access for all site visitors. 

Review the Accessibility Notice